Our Policies

Payment Terms are Net 15 Days from date of invoice. If you do not currently have an established account with Food Supplies, we gladly accept Visa, Mastercard and American Express, or payment by money order, with your phone or email order. Payment terms are subject to change without prior notice. To open an account, please contact our Customer Service Team. For your convenience, please access our Credit Application.

Returns Policy

• Non-ingredient products can be returned only if FSD is notified within 2 working days from delivery date. The product must be in complete, unused and re-saleable condition.

• Food ingredient products can be returned only if FSD is notified within 2 working days from delivery date.

• Special Orders * (both food ingredients and non-ingredients) can be returned within 2 working days from delivery date, only in full case lots.
  *Product that has been designated as a non-stocked item. It can only be ordered in case packs.

• Custom Orders ** cannot be returned.  The only exception is a defective product.
  **Product that is made specifically for a customer according to non-standard designs, colors or measurements.

All returned items are subject to a 15% restocking charges.

Product Descriptions and Images

All descriptions and illustrations on this website are based on the best information available at the time of publication. Although every effort has been made to ensure accuracy, specifications may vary. Colours are approximate and may differ from that shown. Unless indicated, contents are not included with merchandise displayed. Manufacturers’ specifications may change or products may be discontinued without notice.